Services Management
In an highly competitive environment, technology can give an edge over the competition. The technology can enhance speed of operations, bring in synergies within processes, brings you more closer to customers, reduces inventory costs by integrating suppliers with the organization. While most companies recognize that the technology has a big impact on their industry and it is creating new opportunities, many have only developed short-term initiatives.
Key Areas
- Assessment Services
- Improvement Services
- Training Services
- Implementation Service
IT Infrastructure Library (ITIL) has rapidly become the de facto best practice standard in service management and the lens through which the value of services is viewed and measured. While adoption rates vary, there's no doubt that many IT organizations are turning to ITIL in an attempt to improve the quality and cost effectiveness of the services they provide to the business.
Based on IT Infrastructure Library, ISO 20000, COBIT and other internationally accepted best practices and standards, Quest Tech Services IT Services Management Services are purpose-built to help you stay on track and meet your business goals. Working closely with your IT and business organizations, we help you identify where to focus your service improvement efforts and how to implement changes that reduce risk, boost service quality, and enhance your day-to-day operations.
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